yesb2 Frequently Asked Questions

yesb2 requires a valid government-issued photo ID for KYC verification — a National Identity Card (NID) is the most commonly used document in Bangladesh. A passport or driving licence is also accepted. You may also be asked for proof of address such as a recent utility bill or bank statement. Verification is typically completed within 24 hours of submission.

The minimum age to register and play on yesb2 is 21 years old. This applies to all games, sports betting markets, and live casino tables. Age is verified during the KYC process. Accounts found to belong to underage users will be permanently closed and any funds returned.

On the yesb2 Login page, click the Forgot Password link and enter your registered mobile number or email address. A password reset code will be sent to you via SMS or email within a few minutes. Enter the code on the reset page and choose a new password. If you do not receive the code, check your spam folder or contact support at [email protected].

No. Each player is permitted exactly one yesb2 account per person. Duplicate accounts violate yesb2's Terms and Conditions and may result in all associated accounts being suspended and winnings voided. If you have accidentally created a second account, contact support immediately to merge or close the duplicate.

To permanently close your yesb2 account, email [email protected] from your registered email address with the subject line "Account Closure Request". Our team will process the request within 48 hours, withdraw any remaining balance to your verified payment method, and confirm closure. If your reason for closing is gambling-related, we strongly encourage using our self-exclusion tool instead.

To deposit via bKash on yesb2, log into your account and navigate to the Deposit section. Select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen instructions to complete a bKash Send Money transfer to the provided merchant number. The transaction reference number must be entered on the yesb2 deposit form to confirm the payment. Funds are credited within 5–15 minutes.

Nagad deposits on yesb2 are processed within 5 to 15 minutes under normal conditions. During peak hours — particularly during live IPL or BPL matches — processing may take up to 30 minutes. If your deposit has not appeared after 30 minutes, contact yesb2 support with your Nagad transaction ID and the exact amount sent.

The minimum deposit on yesb2 is ৳200 BDT for mobile financial services including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank, the minimum is ৳500 BDT. There is no maximum single deposit cap, though very large deposits may require additional verification.

The minimum withdrawal on yesb2 is ৳500 BDT for bKash, Nagad, and Rocket withdrawals. Bank transfer withdrawals carry a minimum of ৳1,000 BDT. Withdrawal requests are processed within 1–4 hours for mobile wallet methods and within 1–2 business days for bank transfers. Your account must be fully KYC-verified before any withdrawal can be processed.

yesb2 does not charge any platform fees on standard deposits or withdrawals. However, your mobile financial service provider — bKash, Nagad, Rocket, or your bank — may apply their own transaction charges according to their published rates. yesb2 has no control over third-party provider fees and recomm ends checking your provider's current fee schedule.

No. For security and fraud prevention, yesb2 requires that withdrawals are sent back to the same payment method and account number used to make the original deposit. This means you cannot withdraw to a different bKash, Nagad, or Rocket number than the one linked to your yesb2 account. To update your registered payment number, contact support with identity verification.

To bet on cricket at yesb2, navigate to the Cricket section from the main menu. You will find pre-match and live in-play markets covering BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures. Select your match, choose a market — match winner, top batsman, total runs, or over/under — enter your stake in BDT, and confirm the bet slip. Live markets update in real time.

yesb2 offers an extensive catalogue of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and others. Titles range from classic 3-reel fruit machines to modern 5-reel video slots with bonus rounds, free spins, and progressive jackpots. Visit the Slots section to browse all available titles, filter by provider, or search by game name.

Yes. yesb2 is fully optimised for mobile browsers on both Android and iOS devices — no app download is required. The mobile site uses SSL encryption to protect all data transmitted between your device and yesb2's servers. All games, deposit and withdrawal functions, and account settings are fully accessible from a smartphone or tablet.

RTP percentages on yesb2 slot games vary by title and are set by the game provider, not by yesb2. Most slots in the yesb2 catalogue carry RTPs between 94% and 97%. You can find the specific RTP for any game in its in-game information or paytable section. Higher RTP means a statistically lower house edge over a long session, though individual results always vary.

All games on yesb2 use certified Random Number Generator (RNG) technology supplied by the game providers themselves — studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. RNG certification means every spin, card deal, and dice roll is statistically independent and cannot be predicted or manipulated. yesb2 does not modify game outcomes and all results are determined solely by the provider's certified RNG engine.

yesb2 offers a welcome bonus to newly registered players who complete their first deposit. Bonus terms — including the percentage match, maximum bonus amount in BDT, and eligible games — are published on the Promotions page and may be updated periodically. All welcome bonuses at yesb2 are subject to wagering requirements that must be met before bonus-derived winnings can be withdrawn.

A wagering requirement is the number of times you must bet through a bonus amount before you can withdraw any winnings derived from it. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place a total of ৳20,000 in qualifying bets before withdrawal is unlocked. yesb2 clearly states the wagering requirement for every bonus in its promotional terms.

Yes. All yesb2 bonuses carry an expiry period, typically between 7 and 30 days from the date the bonus is credited to your account. If wagering requirements are not completed within the stated time, the bonus and any associated winnings are forfeited automatically. Always check the individual bonus terms for the exact expiry window before claiming.

yesb2 rewards regular players through a loyalty programme that tracks your cumulative wagering activity. As you accumulate points across casino games, slots, and sports betting, you progress through loyalty tiers that unlock benefits such as higher withdrawal limits, personalised bonuses, faster KYC processing, and a dedicated account manager at higher VIP levels. Contact support for details on your current tier.

yesb2 operates as an online gambling platform serving Bangladeshi players and uses industry-standard SSL encryption, fair play certification, and responsible gaming frameworks to maintain a safe environment. We recommend all players review their local regulations regarding online gambling. yesb2 does not make specific claims about licensing from Bangladeshi government bodies and encourages players to gamble responsibly and within their own understanding of applicable local rules.

yesb2 uses 128-bit SSL encryption on all pages and transactions to protect data in transit. Sensitive financial details such as bKash or bank account numbers are stored in encrypted form and are never shared with third parties for marketing purposes. yesb2's Privacy Policy outlines in full how personal data is collected, processed, and retained. Two-factor authentication is available and recommended for all accounts.

yesb2 offers self-exclusion periods of 30 days, 6 months, 1 year, 5 years, or permanent closure. To activate self-exclusion, contact [email protected] with your account details and preferred exclusion period. Your account is locked immediately upon confirmation, all promotional communications stop, and you will not be able to log in or deposit for the duration. This is a firm commitment — exclusions cannot be reversed early.

Yes. yesb2 allows you to set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section of your account settings. Reducing a limit takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before it is applied, giving you time to reconsider. This tool is designed to help you stay in full control of your spending.

yesb2 customer support is available 24 hours a day, 7 days a week including all public holidays. The primary contact channel is email at [email protected]. Our support team handles account queries, payment issues, bonus disputes, and responsible gaming requests. Response times are typically under 2 hours for email during standard hours and under 30 minutes for urgent responsible gaming or security matters.