yesb2 Privacy Policy
At yesb2, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use it, who we may share it with, and the rights you hold over your own information. We are committed to handling your data with the highest standards of care and transparency.
How yesb2 Protects Your Privacy
Before you read the full legal text, here is a plain-English summary of the six core privacy commitments yesb2 makes to every user on the platform.
Minimal Data Collection
yesb2 collects only the personal data that is strictly necessary to operate your account, process your transactions, and comply with our legal obligations. We do not collect data speculatively or beyond what our services require.
Secure Data Storage
All personal data stored by yesb2 is protected using industry-standard SSL/TLS encryption in transit and AES-256 encryption at rest. Access to user data is restricted on a strict need-to-know basis among our internal teams.
No Data Sales
yesb2 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is never used to build advertising profiles or shared with data brokers under any circumstances.
Your Rights Are Respected
You have the right to access, correct, export, and request deletion of your personal data at any time. yesb2 will respond to all legitimate data requests within a reasonable timeframe and without unnecessary barriers.
Defined Retention Periods
We do not hold your personal data indefinitely. yesb2 operates clear data retention schedules tied to the purpose for which data was originally collected. Data no longer needed for its original purpose is securely deleted or anonymised.
Transparent Updates
Whenever this Privacy Policy is materially updated, yesb2 will notify registered users via their registered email address or a prominent notice on the platform before the changes take effect. We will never silently alter core privacy commitments.
Who We Are
yesb2 ("yesb2", "we", "us", "our") operates the online casino and sports betting platform accessible at https://yesb2.io and any associated web or mobile interfaces (collectively, the "Platform"). yesb2 is the data controller responsible for the personal data collected through and in connection with the Platform.
This Privacy Policy applies to all users of the Platform, including registered account holders, visitors browsing the Platform without an account, and any other individuals whose personal data yesb2 processes in connection with its services. It sets out the basis on which personal data collected from you, or provided by you, will be processed by yesb2.
yesb2 is committed to protecting the privacy and security of your personal data. We process personal information in accordance with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. This policy is written in plain English wherever possible so that you can clearly understand your rights and our obligations.
If you have any questions about this Privacy Policy or about how yesb2 handles your personal data, please contact us at [email protected].
Data We Collect
yesb2 collects personal data through several channels, including directly from you during account registration, from your use of the Platform, from payment processors, and from third-party identity verification providers. The categories of personal data we may collect include:
2.1 Identity Data
This includes your full legal name, date of birth, gender, nationality, and a copy of your government-issued identification document (such as a national identity card or passport) where required for Know Your Customer (KYC) verification purposes.
2.2 Contact Data
This includes your email address, mobile phone number, and residential address. We use this data to communicate with you about your account, to send transaction confirmations, and to deliver important service notifications.
2.3 Financial Data
This includes your bKash, Nagad, Rocket, Upay, SureCash, Visa, or Mastercard account details, bank account numbers where bank transfer is selected as a payment method, transaction history, deposit amounts, withdrawal amounts, and account balance information.
2.4 Technical Data
This includes your IP address, browser type and version, device type, operating system, screen resolution, time zone setting, and details of the pages you visit on the Platform. This data is collected automatically via server logs and analytics tools.
2.5 Usage Data
This includes information about how you use the Platform, including which games you play, how long your sessions last, your betting history, your bonus utilisation, and your interaction with promotional content.
2.6 Communications Data
This includes the content of your communications with our customer support team, including live chat transcripts, email correspondence, and any feedback or complaints you submit to us.
| Data Category | Examples | Primary Source |
|---|---|---|
| Identity | Name, date of birth, NID / passport | You (at registration / KYC) |
| Contact | Email, phone, address | You (at registration) |
| Financial | bKash / Nagad number, transaction history | You & payment processors |
| Technical | IP address, device type, browser | Automated (platform logs) |
| Usage | Game history, session duration, bets placed | Automated (platform activity) |
| Communications | Support chat transcripts, emails | You (via support channels) |
How We Use Your Data
yesb2 uses the personal data we collect for the following specific purposes:
- Account Creation and Management: To register your account, verify your identity, and manage your relationship with yesb2 throughout the duration of your membership.
- Payment Processing: To process deposits and withdrawals via your chosen payment method, and to maintain accurate financial records of all transactions associated with your account.
- Identity Verification (KYC/AML): To verify that you meet our eligibility requirements, including age verification (21+), and to comply with our obligations to prevent fraud, money laundering, and terrorist financing.
- Platform Personalisation: To tailor your experience on the Platform, including displaying game recommendations based on your playing preferences and delivering promotions that are relevant to your activity.
- Customer Support: To respond to your enquiries, resolve disputes, investigate complaints, and provide you with ongoing assistance regarding your account and our services.
- Responsible Gaming: To monitor your gambling activity for signs of problem gambling behaviour, to enforce self-exclusion requests, and to apply deposit, wagering, or loss limits where requested or required.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, account takeover attempts, unauthorised access, and any other activity that may violate our Terms & Conditions or applicable law.
- Legal Compliance: To fulfil our obligations under applicable laws and regulations, including responding to lawful requests from competent authorities and maintaining records as required by law.
- Service Improvement: To analyse aggregated usage data in order to improve the performance, reliability, and user experience of the Platform.
- Marketing Communications: To send you promotional offers, bonus notifications, and news about yesb2 products and services, where you have opted in to receive such communications. You may withdraw consent at any time.
Legal Bases for Processing
yesb2 processes your personal data under one or more of the following legal bases, depending on the specific purpose of processing:
- Contract Performance: Processing is necessary for the performance of our contract with you — specifically, to operate your account, process your bets, and facilitate payments.
- Legal Obligation: Processing is necessary for yesb2 to comply with applicable legal obligations, including KYC/AML requirements, age verification, and responses to lawful authority requests.
- Legitimate Interests: Processing is necessary for the purposes of yesb2's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your privacy rights.
- Consent: For marketing communications and certain cookie-based tracking technologies, yesb2 will ask for your explicit consent before processing. You may withdraw your consent at any time by contacting us or updating your account preferences.
Sharing Your Data
yesb2 does not sell, rent, or trade your personal data to third parties. We may, however, share your data with the following categories of recipient where it is necessary and proportionate to do so:
5.1 Payment Service Providers
We share financial data with our payment processing partners — including bKash, Nagad, Rocket, Upay, SureCash, Visa, Mastercard, and banking partners — solely for the purpose of executing your deposit and withdrawal instructions. These partners process data under their own privacy policies and are contractually obligated to handle your data securely.
5.2 Identity Verification Partners
To fulfil our KYC and AML obligations, we may share identity and contact data with regulated third-party identity verification service providers. These providers are engaged under strict data processing agreements and are permitted to use your data only for verification purposes.
5.3 Technology and Platform Providers
We work with third-party technology vendors who provide services such as cloud hosting, data analytics, customer support tooling, and cybersecurity. These providers act as data processors on our behalf and are contractually bound to process your data only on our documented instructions.
5.4 Game Content Providers
Game studios and content providers whose games are available on the yesb2 Platform — including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive anonymised or pseudonymised session data necessary for the delivery and auditing of their games. These providers do not receive data that directly identifies you by name.
5.5 Legal and Regulatory Authorities
yesb2 may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other competent authorities where required to do so by applicable law, court order, or where yesb2 reasonably believes that disclosure is necessary to protect the rights, property, or safety of yesb2, its users, or the public.
5.6 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of yesb2's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy commitments applicable to your data will be maintained.
Cookies & Tracking
yesb2 uses cookies and similar tracking technologies to operate the Platform, enhance your experience, and gather analytical data. The following categories of cookies may be used:
- Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as session management, security authentication, and load balancing. These cookies cannot be disabled without impairing Platform functionality.
- Performance and Analytics Cookies: These cookies collect anonymised information about how users interact with the Platform — including which pages are visited most frequently and how users navigate between sections. This data helps us improve the Platform's performance and usability.
- Functional Cookies: These cookies allow the Platform to remember your preferences, such as your chosen language setting, display preferences, and recently played games, to provide a more personalised experience.
- Marketing and Targeting Cookies: Where you have provided consent, these cookies track your activity across sessions to enable relevant promotional content to be displayed to you. You may withdraw consent for marketing cookies at any time via your account settings.
You may configure your browser settings to refuse or delete cookies at any time. Please note that disabling certain categories of cookies may affect the functionality of the yesb2 Platform.
Data Retention
yesb2 retains personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal / AML compliance |
| Financial Transaction Records | 7 years from transaction date | Regulatory / tax obligation |
| KYC Verification Documents | 5 years from account closure | AML / fraud prevention |
| Customer Support Communications | 3 years from last interaction | Dispute resolution |
| Technical / Usage Logs | 13 months from collection | Security & analytics |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with any individual. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregated statistical analysis.
Data Security
yesb2 takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS encryption for all data transmitted between your device and the yesb2 Platform.
- AES-256 encryption for sensitive data stored in our databases, including financial account details and identity documents.
- Role-based access controls ensuring that only authorised personnel have access to specific categories of personal data, and only to the extent required by their job function.
- Regular penetration testing and security audits conducted by independent third-party specialists.
- Two-factor authentication (2FA) options available to users for account login.
- Automated fraud detection systems that monitor account activity in real time for indicators of unauthorised access or suspicious behaviour.
- Comprehensive staff training on data protection obligations and security best practices.
While yesb2 employs robust security measures, no system of data transmission or storage can be guaranteed to be 100% secure. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, yesb2 will notify affected users as required by applicable law, without undue delay.
Your Rights
As a user of the yesb2 Platform, you hold the following rights in respect of your personal data. You may exercise any of these rights by contacting us at [email protected]:
- Right of Access: You have the right to request a copy of the personal data yesb2 holds about you, along with information about how and why it is being processed.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
- Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis exists), or where the data has been processed unlawfully. This right is subject to overriding legal obligations that may require us to retain certain data.
- Right to Restriction of Processing: In certain circumstances, you have the right to request that yesb2 restrict the processing of your personal data — for example, while the accuracy of data is being contested, or pending the outcome of an objection to processing.
- Right to Data Portability: Where processing is based on consent or contract performance and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object at any time to the processing of your personal data where yesb2 relies on legitimate interests as its legal basis, including profiling for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
yesb2 will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 60 days, but we will notify you of any extension within the initial 30-day window. We will not charge a fee for responding to data rights requests unless a request is manifestly unfounded or excessive.
Children & Minors
The yesb2 Platform is strictly intended for adults aged 21 years and above. yesb2 does not knowingly collect, process, or store personal data relating to individuals under the age of 21. If you are under 21, you must not attempt to register an account or use the Platform in any capacity.
If yesb2 becomes aware that it has inadvertently collected personal data from a minor, we will take immediate steps to delete that data from our systems and close any associated account. If you believe that a minor may have created an account on yesb2 using false information, please notify us immediately at [email protected] so that we can investigate and take appropriate action.
International Transfers
yesb2 primarily serves users in Bangladesh and processes the majority of personal data within the region. However, some of our third-party technology and service providers — including cloud infrastructure providers and game content studios — may be located in other countries. Where personal data is transferred outside of Bangladesh, yesb2 ensures that adequate safeguards are in place to protect your data, including:
- Contractual clauses that impose data protection obligations equivalent to those we apply domestically.
- Selecting service providers that maintain internationally recognised security certifications and operate under robust data protection frameworks.
- Regular audits and assessments of international data transfer arrangements to ensure ongoing compliance.
By using the yesb2 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside of Bangladesh, subject to the safeguards described in this section.
Third-Party Links
The yesb2 Platform may contain references to or integrations with third-party services, including payment processors such as bKash and Nagad, and game content from third-party studios. While yesb2 takes care to work only with reputable partners, we are not responsible for the privacy practices of third-party services that operate under their own terms and privacy policies.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the yesb2 Platform. yesb2 assumes no liability for the data practices of third-party operators, payment processors, or game providers beyond our contractual obligations with those parties as described in Section 5.
Policy Updates
yesb2 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes to this policy, we will:
- Update the "Effective Date" at the top of this document to reflect the date the changes take effect.
- Notify all registered users via the email address associated with their account, or via a prominent notice displayed on the Platform, at least 14 days before the changes take effect.
- Maintain an archive of previous versions of this Privacy Policy, which will be made available to users upon request.
Your continued use of the yesb2 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree to the updated policy, you must cease using the Platform and may request account closure by contacting our support team.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way yesb2 handles your personal data, please contact our data protection team. We take all privacy enquiries seriously and will respond promptly.
Email: [email protected]
Please include your registered username and a clear description of your privacy enquiry or request in all correspondence. For data rights requests, please also indicate which specific right you wish to exercise (e.g., access, erasure, portability).
We aim to acknowledge all privacy enquiries within two business days and to provide a full response within 30 days of receipt.
Last updated: 1 January 2026. This Privacy Policy supersedes all previously published versions of the yesb2 Privacy Policy.